Webinar: Employer Perspectives on Prescription Drug Management: New Research on What's Working, What Needs Fixing

Tuesday, Oct. 31, 2017
12-1 p.m. Eastern Time

The current approach by PBMs to manage the cost of prescription drugs is perceived by many stakeholders as overly complex and opaque, resulting in a number of issues that seem misaligned with healthcare value goals. There is a disconnect between the important role employers believe their PBMs play in helping to manage prescription drug benefits and employers’ perceptions of the overall value they are actually getting from their PBMs.

As part of an effort to bridge this disconnect and support a constructive dialogue among stakeholders along the prescription drug benefits supply-chain, this webinar from the National Alliance of Healthcare Purchaser Coalitions and the National Pharmaceutical Council (NPC) will highlight the findings of NPC's 2017 nationwide employer survey that focused on how employers are currently working with their PBMs, how they would like to see the relationships develop in the future, and key areas of next-generation PBM business models. In addition, the session will share research on:

  1. How current PBM business models are and aren’t meeting employers’ needs;
  2. How employers would like to see PBM business models evolve;
  3. What actions employers can take to increase their satisfaction with pharmacy benefit management vendors.


Speaker: Chuck Reynolds, Area President, Benfield-Gallagher

Chuck Reynolds, Area President, Benfield-GallagherChuck works with large employers, providing research and strategic communications for executive-level education and reporting on health and human capital strategy, as well as employee-focused human capital communications. Chuck also provides healthcare clients with employer-focused customer and market research, strategy, tactical planning, and implementation of programs and communications that help establish and fortify their corporate position and product/service value proposition.

Chuck holds a Bachelor of Science from the University of Wisconsin at Lacrosse and a Master of Science from American University.

Reactor Panel:

  • Lauren Vela, Senior Director, Member Value, Pacific Business Group on Health
  • Cheryl Larson, Vice President, Midwest Business Group on Health
  • Linda Davis, Consultant, Minnesota Health Action Group